Sales and Marketing
 

SERVICE ASSURANCE

Benchmark the competition and sell to your strengths. Enable seamless collaboration across business development and customers. Connect "upstream" network data and "downstream" customer experience to reduce gaps between expectation and experience. 

Product and Service management

CONFIGURE SLA'S

Develop and market a product service portfolio that fits all products and services, such as loT, M2M, AR, streaming, data and voice.

Radio Engineers

TEST AND AUTOMATE REPORTS

Test automation - “Template, configure, go” automation of remote data collection based on flexible device pairings and configurations.

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Verify network changes with before-and-after testing.

Identify non-alarming failures in the network and spot degradation trends early.

Customer experience

CONTACT CENTER INTEGRATION

Support workflow integration (i.e. Netcool), as first line support agents need to know if there is a network issue, what the issue is, and what to do about it next (without becoming experts in network analytics.

Call testing
 

AUTOMATE TEST CALLS ANYTIME

Verify network changes with before-and-after call testing.

Identify non-alarming failures in the network and spot degradation trends early.

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Use a flexible test call generator system using remote-controlled probes to check that the network is working as well as before as you cut over to new elements. ​

Use cases:

• swapping out Huawei 

• changing architecture (i.e. going thin to thick)

• 5G SA introduction

• changes of partners and technology EOL

Indoor and Outdoor Surveys

FROM TOP-LEVEL TO ROOT CAUSE

Data automatically flows to your account with built-in dashboards and reports. No need to download, install, and update anything. The interface is clean and user friendly and allows tunneling down from top-level SignalScores to a millisecond log of events.

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Use cases:

• Small cell deployments

• Swapping out Huawei 

• 5G SA introduction

• Indoor surveys that require a floorplan

Drive Tests

TEST AND AUTOMATE REPORTS

Manage your mobile probes with real-time control and analytics. SignalScore is a web-based service that allows you to remotely control and manage a fleet of managed or autonomous probes. You decide which work orders should be executed.

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Use cases:

• Area coverage tests

• Route coverage test along motorways and train lines

• Verify 3rd party data, such as Opencell, P3, etc.

Service Assurance

EXERCISE RAN AND CORE

Most radio tests and surveys are only done for 1st & 2nd level KPIs yet use expensive and complex engineering tools. 

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Our products are designed for frequent, automated tests of key performance metrics, indoors and outdoors, that can be performed by non-engineers. That saves time and reduces costs by up to 50%.
 

Use cases:

• Cut-over tests

• 1st and 2nd level performance KPIs, such as Signal Strength,
  Signal Quality, Cellular and Wi-Fi coverage, 
  Responsiveness, etc. 

Collect data - fast

Order as many devices as you need to survey sites and routes. We'll set you up with a SignalScore  account for device management and data access.

Monitor performance

Set up automated test routines and notifications to collect data over time. Data lands in your account instantly. No need for extra software to analyze it. 

Take action

Use data to inform your customer business cases and  RAN investments, such as network upgrades, cell towers, 5G  deployments.  As an MVNO, use data to inform core network SLAs.

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Promote your brand

Use your service benchmarks to drive satisfaction and sell more.  Arm sales, marketing and operations with easy to understand SignalScores to sell services and promote your brand.

Integrated

Automated

Cost-effective